This is the privacy policy of App Top1, which applies to all App Top1 websites and services.This privacy policy of App Top1 is intended for all users of the App Top1 websites and services ("user"). The App Top1 services relate primarily to advertising from third parties ("advertising partners") on websites and services operated by other third parties ("publishers") as well as advertising via the own assets operated by App Top1 ("services") and third parties ("resellers") using the assets of App Top1 in order to publish advertisements from their own advertising partners. Therefore users are mainly advertisers, publishers, resellers and other interested parties or their employees. Among the users are also users of services on the internet provided by publishers and resellers ("publisher-user") as well as other private users who are in direct contact with us.

All personal information that App Top1 collects through users by the use of the websites and services that users voluntarily submit and provide in the course of all business relations will handled by App Top1 in regards to applicable data protection legal provisions.

App Top1 saves and uses data to prevent and combat fraud and abuse on App Top1 websites and services and to offer services adapted to our users. All details are laid out in this privacy policy.

This privacy policy is only applicable to the websites and services of App Top1. It does not apply to the websites and services of the publishers. In the event that the user is forwarded, for instance via redirect, link or an advertisement, to another website or service not operated by App Top1, the user will be informed by App Top1 that this document does not apply to website or service concerned. App Top1 declares to not be responsible for the way the operator of the other website handles data. In particular, App Top1 is not responsible that this privacy policy does not apply on websites and services not operated by App Top1. App Top1 recommends to all users to always read and check carefully the privacy policy of third party websites.

App Top1 collects, processes and stores personal information from the user that the user voluntarily submits via forms on the website or services or elsewhere operated by App Top1 in electronic or any other form of communication. To register to use the websites or services from App Top1 the user needs to submit certain personal information. This includes among other things names and email address.

Usage Data:
When a user makes use of websites or services operated by App Top1, App Top1 automatically saves through usage of cookies the domain name and/or IP address of the computer used to contact App Top1 as well as the date, length of visit at website or service operated by App Top1, pages accessed by the user and browser used.

Mobile Use of the Services:
Via smarphones, tablets or other mobile devices users can also access content and services from App Top1. App Top1 then stores the device's identification number (i.e. ANDROID_ID, IMEI, MAC Adresses) that accesses the content or service in an anonymized form as well as the standard technical information (i.e. operating system version, device type, and so on) to enable the user to access the content or service.

Email Address:
If submitted, App Top1 stores the email addresses of its users. Users either submit their email address voluntarily via contact form or by submitting it in the course of direct communication with App Top1.

Information via Communication:
App Top1 saves the history of communication, when the user submits a ticket to App Top1 customer support as well as the information submitted by the user in the course of the communication (i.e. email address). App Top1 does this in order to answer the user inquiry as best as we can. We do not share this information with third parties.

Other voluntarily submitted Information:
Our main concern is to always try to improve our offers and services as well as to adapt them to its users as best as we can. In the course of that approval process the user can submit additional information to App Top1 as part of the use of offers and services operated by App Top1 or in the course of direct communication. Information stored are such as name, address, age, gender, interests and, if applicable, payment data. Payment data is only stored if the user processes a payment via App Top1. The user can also allow App Top1 to record their usage behavior on partner websites.

Gathering Usage data from Publishers (publisher-user):
Publishers who work with App Top1 share information about behavior of the publisher-user's usage. App Top1 needs the publisher-user's data in order for the the user to receive benefits for offers from the publisher. By doing so, the publisher assigns each user a personal ID ("User ID") connected with the usage data. The User ID can only be read out by the publisher. App Top1 is not able to directly associate the usage data shared by the publisher via the User ID with the user. App Top1 can only determine the identity of the publisher-user if the publisher-user itself initiates such a request.

Thus, the information transmitted by the publisher to App Top1 is not related to one individual. This applies unless the publisher-user disclosed its identity and therefore waiving the protection of his private information (for instance accessing the publisher's content with a user name connected to the real name or entering the email address on the publisher's website). In this case, but not solely, App Top1 is entitled to the above-mentioned rights to use the personal information. Nevertheless publisher-users should check the privacy policy of the publisher's website in regard to the publisher's handling of personal information.

Optimization of the service:
App Top1 collects, processes, and stores users' personal information, when seeing a legitimate business purpose for it. Expressed in a different way App Top1 collects, processes, and stores user data to better understand users of their websites and services and therefore offer them better services. For instance App Top1 can not only use the information stored for direct processing of the agreement concluded with the user (for example use of services, creation of invoices, use of customer support), but also use it to identify malfunctions and/or misuse of App Top1 websites and services.

Prevention and combat of abuse:
Thus, App Top1 logs and stores information on the use of App Top1 websites and services such as activity on the publisher's website and service in regard to customers' advertisements or services, including the monitoring of behavior patterns and checking for manipulations. This can be useful and therefore is used to detect misuse or improper activity by the user or publisher-user. App Top1 uses special software to detect the use of illicit scripts and identify the IP address as well as other data in regard to the behavior of users and publisher-users. If App Top1 determines that a user or publisher-user violates its contractual obligations, for instance by using illicit scripts, App Top1 explicitly reserves the right to bring the user's or publisher-user's data together with other data stored by App Top1 on this person to prove the violation. We will then possibly take additional measures against the users or publisher-users concerned to restore normal operation.

Billing of services:
Insofar as it is required for billing, App Top1 is entitled to share user data with the service provider responsible for payment processing. App Top1 is also entitled to provide user data to third parties authorized to collect outstanding balances, insofar as this information is required or useful to collect the balance. When cooperating with third parties for these services, App Top1 will obligate them to observe applicable data protection laws and guarantee sufficient data protection.

Market research:
App Top1 is entitled to anonymously use the information stored by and from the user or publisher-user to evaluate interests, user behavior and demography. App Top1 is also entitled to anonymously analyze information stored about the user or publisher-user in an statistical and aggregate form. If and to the extent to which App Top1 uses data to create user profiles, App Top1 will never share the profiles with third parties without the consent of the person concerned and will immediately cease the use of the user profile if the user or publisher-user objects to it.

Personalized offers:
Based on the information submitted to App Top1 as well as the actions within App Top1 websites and services, App Top1 may allow third parties to contact the user for advertising purposes. As long as the user does not object to the use of its user data for this purpose, advertising can be sent that matches his or her profile and interests. The information cannot be attributed to the user, unless the user voluntarily made this information on a website or service operated by App Top1.

Email Address:
The email addresses acquired through an offer form of App Top1 or received directly from the user can be used by App Top1 to send the user newsletters and information on App Top1 offers. The user can withdraw this consent by objecting at any time via email at no charge. The user will have the opportunity in every information and newsletter sent by App Top1 to unsubscribe or send a cancellation notice via mail.

If the user voluntarily shares personal information on request by App Top1 , then App Top1 will use this information with his or her consent so that the user receives personalized special offers.

User Data:
Personal and pseudonymized user data is used solely by App Top1. It is not shared with third parties. Information received by third parties about user behavior is received only without being able to attribute it to a specific person.

Personal Information:
App Top1 will use and when necessary share personal information in the course of fraud prevention and detection.App Top1 will transmit user's personal information to advertisers and resellers only when the user redeems a promotional offer of such a partner company participates in a survey and the information is required for processing or for participation in the survey.

App Top1 will not provide third parties with email addresses or information from the communication with customer support or other information volunteered to App Top1.

The user and publisher-user can change or delete his personal information at any time. The user or publisher-user can as well contact App Top1,if they would like App Top1 to change or stop using their information. App Top1 will change or delete the user's or publisher-user's information as quickly as possible. However, App Top1 points out that due to technical and organizational constraints, it is possible that some ongoing measures or those that have not yet begun may continue to be carried out after the request for deletion to App Top1 has been made.

App Top1 will disclose all of the information stored about the user or publisher-user immediately and unchanged on request by the user or publisher-user. The information will always be conveyed in electronic form via email. Exceptions might be made after consulting the App Top1 support.

We may update or amend this Privacy Policy, at our sole discretion and at any time. Such updates will be effective upon the publication of the revised Privacy Policy. The last revision will be reflected in the “Last Updated” heading above. In the event that we make any material amendments to this Privacy Policy we will make best efforts to provide you with applicable notification with respect to such amendments. Please review this Privacy Policy periodically to make sure you stay up to date on any and all amendments.

For any questions regarding the Privacy Policy or other matters please contact us.By sending an email to： [email protected]

12.1 Payment Disputes &Chargebacks
You must not dispute PayPal directly, without contacting the support team first. You may use PayPal dispute at the end when you are not satisfied with the resolution given by support team but you must first contact support in any case and explain your problem or justify the need for the refund. Note: make sure you must wait for the response /resolution by the support team after you reach us.

If you dispute PayPal directly without contacting support first or waiting for a response/resolution from them then you may become ineligible for any refund from our end at all because in that case you have breached our policy by going against to it. Please note that If you contact support then your problem will be solved as soon as possible, but PayPal dispute will delay it up to 10 or more than 30 days. It's better to contact support and get resolution faster and smoother.

12.2 Special / Other Cases
There are some cases which are special i.e does not come under any of the above and need to be discussed exclusively, In such case, you can contact support and explain your problem, if we found your problem genuine then we may give you the refund or proper resolution.